Vessel Departures and Arrivals - Reservations highly recommended

All Departure times from Blanc Sablon and St. Barbe are in Newfoundland Time
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​In addition to the LMI website, information on the Strait of Belle Isle service can be obtained by calling 511 or visiting the NL 511 website. It is recommended to download the NL 511 app, Notifications can be set up using "My 511". You should always ensure you check for updates as you get close to your departure date to ensure the ship is on schedule and that there are are no issues.

Through testing the best way to access 511 using phone is as follows, 
  • Dial 511, wait for answer
  • Press * key right away for phone pad input; voice commands don't always work as expected.
  • Press 2 for ferry services, no need to listen to info
  • Press 10 for Blanc Sablon service and listen to the vessel information.​​​
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​When you travel ensure you keep the ticket for your records. LMI can provide a copy in the event that you lose it however an admin fee will be charged. You will need to provide the reservation number and/or date and time you actually travelled. Request may be submitted by email to [email protected].
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Passenger Loading Process
 
Please note the following process for non-reserved passengers

  • Numbers are issued by the ticket office to non-reserved passengers.
  • Passengers holding numbers must be in the ticket office one hour prior to departure 
  • If the waitlist number is called for ticketing and the passenger does not show they will be dropped from the waitlist order 
  • Once the ticket has been issued the passenger will be directed to go directly to the parking lot. 
  • Passengers who fail to do so may be in a situation where they can’t be accommodated 
  • When loading commences, we will load the lane. We will not be re-organizing to get the number order. The reason for this is to maintain on time departure as much as possible.

​Passengers, both reserved and non-reserved, who do not follow procedures and leave the premises should note the following: ​When you return to the parking you will be placed at the end of the non-reserved line and it is possible you may not be accommodated for the departure, We will not reorganize traffic lanes during the loading process and cause delays to departures. 
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Commercial Traffic

Reserved commercial traffic will be accommodated as booked. Non-Reserved commercial will be handled as follows:

Commercial Units will be added to the wait-list in order of check-in at the ticket office. Driver’s/Company Representatives must present the following info to the ticket agent.
  • Trailer number or Plate number if single unit
  • Driver (required if travelling), if no driver show as ND
  • Length (front of complete unit to back)
  • Width at widest point
  • Weight
  • Contents

The load order will be reserved commercial traffic first. Second priority will be waitlisted traffic in order of check in. Unless extra space available the rule of maximum of 2 units per company will apply. Note that a wide load counts as 2 spaces. If it is determined that the load/trailer booked is not in the parking lot at time of loading it will be dropped from the waitlist.​
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Protecting your privacy is important to Us

​Labrador Marine Inc. uses customer information gathered in the reservation process solely for operational purposes. No credit card information is kept on file. Credit card information is processed by Moneris on a secured network. All information is held in strictest confidence and will not be sold or distributed to 3rd parties under any circumstances.
Labrador Marine Inc. - 2018