Please note the following important information before making your reservations
When booking reservations please note that the availability shown is "lane length", not the number of vehicle spaces. This is to allow for a more accurate tracking of vehicle space occupied and remaining. i.e., If you have a vehicle that is 40 ft long and the availability shows 20 the vehicle cannot be booked. Also, please note that you have to choose the height for a regular passenger vehicle - Low or High (Over 2.4 meters/7ft 8in). If you arrive at the terminal and the vehicle is not as booked, the reservation will be null and void.
NOTICE TO CUSTOMERS REQUESTING ACCESS TO THE UPPER DECK/ELEVATOR
Passengers with low vehicles who require use of the elevator MUST advise the ticket office at the time you purchase your ticket. Upper deck space is priority for commercial and high vehicles such as RVs, Campers, etc.
Should you require assistance for persons with disabilities please advise the reservation agent when you book or should you book online indicate requirement in the notes section. Once you arrive at the ticket office to check in please advise the ticket seller who will ensure you are taken care of.