Reservations can be booked online, click the link below or by calling 866 535 2567. You can also email your request to [email protected]. For Info: Customer are advised that there appears to be a issue with the Reservation phone system. It may direct you to an option to leave a voicemail. This is an intermittent glitch, there is no voicemail associated with phone system. If you cannot get an answer you can email. An agent will respond at first opportunity.
When booking reservations please note that the availability shown is "lane length", not the number of vehicle spaces. This is to allow for a more accurate tracking of vehicle space occupied and remaining. i.e., If you have a vehicle that is 40 ft long and the availability shows 20 the vehicle cannot be booked. Also, please note that you have to choose the height for a regular passenger vehicle - Low or High (Over 2.4 meters/7ft 8in). If you arrive at the terminal and the vehicle is not as booked, the reservation will be null and void.
NOTICE TO CUSTOMERS REQUESTING ACCESS TO THE UPPER DECK/ELEVATOR
Remaining in vehicles is not permitted. If you need access to the elevator please ensure you advise the ticket seller when you check in at the terminal.
When booking reservations please note that the availability shown is "lane length", not the number of vehicle spaces. This is to allow for a more accurate tracking of vehicle space occupied and remaining. i.e., If you have a vehicle that is 40 ft long and the availability shows 20 the vehicle cannot be booked. Also, please note that you have to choose the height for a regular passenger vehicle - Low or High (Over 2.4 meters/7ft 8in). If you arrive at the terminal and the vehicle is not as booked, the reservation will be null and void.
NOTICE TO CUSTOMERS REQUESTING ACCESS TO THE UPPER DECK/ELEVATOR
Remaining in vehicles is not permitted. If you need access to the elevator please ensure you advise the ticket seller when you check in at the terminal.